Sales Team Ignition
Nicky took a market stall business from a turnover of £1000 a week to £1.5 million a year - in just 2 years!.
That 'way of being' is magnetic and engaging enough to make sure it makes a massive difference to your retail business too.
Whoever your customers are and whatever walk of life they are from, don't forget - we are all actually looking for the same thing.
What will you learn?
How to engage customers in a millisecond.
How to keep the people at the end of the queue as happy as the ones at the front.
How to create a 'brand experience' that brings people back time after time, and how to ensure they tell all their friends.
How to make your staff and customers engage in a personal level and love you, your brand, your people.
How to deliver exceptional customer service.
How to get your staff to reinforce your brand name/corporate image.
What does it include?
In-site training leading from the front (managers).
Bespoke training DVD creation.
What people have said after experiencing Nicky's Training...
The talk amongst everyone after you'd left was about how everyone had taken something different from your message - overall though it was a truly inspiring, touching, inspirational morning. It has left the team highly motivated and it rounded off a very productive meeting for us all in the best possible way.David Taylor, Sales Director, QHotels
Nice to see a speaker who is REAL - not the usual ‘corporate b***lox’!!!Pete Asquith, Advance group
Nicky Pattinson will one day be known as one of the top 5 business speakers in the UKGill Kerr, Porsche Cars